Privacy Notice
Last updated: November 2, 2026
Information the academy collects
When you send an enrollment request, the academy collects your name, email address, the course you selected, and an optional phone number and message. Insurance enrollment requests also include your National Producer Number (NPN) and producer license number, which the academy uses to review course eligibility. Requests are accepted only with your confirmation that the school may contact you about the request.
When you become a student, the academy keeps your account sign-in email, course enrollment records, learning progress, module checks, assessment and exam results, messages exchanged with the school, and earned certificates and transcripts.
How the academy uses this information
Your information is used to review course availability and eligibility, administer your enrollment, deliver course material, issue completion certificates and transcripts, respond to your questions, and meet the academy’s obligations as an education provider — including reporting completed, approved continuing education to the relevant state authority where reporting is required.
What the academy does not do
The academy does not sell personal information and does not use enrollment information for third-party advertising. Disclosures are limited to required regulatory CE reporting and the services the school uses to operate, such as email delivery of your enrollment and completion documents.
Record verification
The public verification page confirms only whether a completion record is valid or revoked, using the completion code and the student’s last name. Course details, student identity, contact details, identification numbers, and grades are not shown.
Retention
Continuing education completion records are retained for at least four years, as state provider requirements direct. Enrollment requests and student learning records are retained as part of the school’s records.
Security
Student records are stored with server-enforced account access controls. License identifiers are used for eligibility review and regulatory reporting, and are excluded from public pages and record verification results.
Your choices and requests
To ask about the information the academy holds about you, request a correction, or request deletion of an enrollment request that did not become an enrollment, contact the academy at the support address listed on the home page. Records required for regulatory retention are kept for the required period before deletion.